Customer Success

Customer Success

Customer Success

Remote

Experienced Professional

1 Sept 2025

Join S.AI.L's mission to help organisations harness AI for enterprise-wide transformation. You'll build meaningful relationships with C-suite executives while guiding them through practical AI implementation that delivers real results

How to apply? Click this link to register your interest via the Navero recruitment system

Note: We’re open to candidates who’ve supported technology and software sales and/or developed channel partnerships alongside senior leaders, or have worked in consultancy-led selling roles and are now ready to step up into a role focused on building working relationships with our clients. If you’re curious, persuasive, and eager to grow into a leadership career in this new field, we want to hear from you


Your key responsibilities include:
  • Build trust-based relationships with C-suite executives, General Counsel and senior leadership teams serving as their strategic advisor for AI transformation initiatives

  • Conduct monthly client meetings and establish a regular dialogue to understand challenges and translate requirements into actionable AI solutions

  • Collaborate with technical teams to ensure seamless delivery of cloud-native AI implementations

  • Drive sales cycles from lead to cash to close deals and provide programme support for deliverables.

  • Develop your professional brand and thought leadership in AI transformation, governance, and cutting-edge AI and machine learning systems

  • Manage independent workload while maintaining exceptional client service standards

Qualifications:
  • Growth Mindset: Embrace learning opportunities, view challenges as growth experiences, and stay curious about AI innovation

  • Consulting/Legal/Strategy Experience: Background in consulting, legal, compliance or regulatory environments, or corporate strategy roles

  • Relationship Building: Proven ability to build trust with senior executives and adapt communication style to different audiences

  • Independent Work Style: Self-motivated with strong organisational skills and ability to prioritise effectively

  • Communication skills: You can explain complex AI concepts to both technical and non-technical audiences, helping clients understand possibilities without overwhelming them with jargon or oversimplifying.

Compensation Structure - AI Relations Specialist

  • Commission-based structure for first 6 months or until achieving 50% of your first year annual target

  • Choose your compensation structure after achieving 50% target with options to transition to a monthly salary & performance-based bonus, or remain on commission-based plan.

  • ESOP eligibility for founding team members upon meeting 50% first-year target (vesting backdated to start date)

  • Territorial protection ensuring you're not competing with colleagues for the same clients

  • Professional development budget for training, conferences, and skill enhancement

A Note to Our Valued Recruitment Partners

We deeply appreciate the incredible work that recruitment professionals do in connecting talent with opportunity. It's a relationship-driven business that requires genuine expertise and market insight. At this particular stage of S.AI.L's journey, we're taking a hands-on approach to building our founding team, working directly with candidates to ensure cultural alignment and shared vision around our legal-first AI methodology.

This isn't about bypassing the recruitment community that we respect and value; it's about the unique requirements of early-stage team building where every conversation shapes not just who joins us, but how we grow together. As we scale and our needs become more specialised, we look forward to partnering with recruitment professionals who understand the nuances of AI transformation.

For now, we're asking candidates to apply directly so we can build those foundational relationships from the start. We're grateful for your understanding and look forward to collaborating as S.AI.L evolves.

The S.AI.L Careers Team

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